Amazon Pet Holistics Shipping & Return Policy

Shipping Policy

At Amazon Pet Holistics, we are committed to delivering high-quality, natural pet supplements and care products as quickly and efficiently as possible. Please review our shipping guidelines below:

Processing & Shipping Times:

• Orders are processed within 1-2 business days (excluding weekends and holidays).

• Standard shipping typically takes 3-7 business days within the U.S.

• Expedited shipping options are available at checkout for faster delivery.

• International shipping times vary based on location and customs processing.

Shipping Rates & Carriers:

• Standard shipping rates are calculated at checkout based on your location and order size.

• We partner with reliable carriers such as USPS, UPS, and FedEx to ensure safe delivery.

Tracking Your Order:

• Once your order ships, you will receive a confirmation email with a tracking number.

• Please allow 24-48 hours for tracking updates to appear.

Lost or Delayed Shipments:

• If your package is delayed or missing, please contact us at AmazonPetHolistics.com for assistance.

• We are not responsible for shipping delays caused by the carrier, weather conditions, or incorrect addresses entered at checkout.

Return & Refund Policy

We want you and your pets to be completely satisfied with your purchase! If you are not happy with your order, please review our return policy:

Eligibility for Returns & Refunds:

• Returns are accepted within 30 days of delivery for unopened and unused products.

• To be eligible for a refund, products must be in their original packaging and in new condition.

• Opened or used products may be eligible for a partial refund or store credit on a case-by-case basis.

How to Request a Return:

1. Contact our customer service team at AmazonPetHolistics.com with your order number and reason for return.

2. We will provide you with return instructions and a shipping label (if applicable).

3. Once we receive the returned item, we will inspect it and process your refund within 5-7 business days.

Non-Returnable Items:

• Clearance or sale items

• Digital or downloadable products

• Gift cards

Damaged or Incorrect Orders:

If your order arrives damaged or incorrect, please notify us within 48 hours of delivery. We will replace the item or issue a full refund at no extra cost.

Refund Processing:

• Refunds will be issued to the original payment method used at checkout.

• Depending on your bank, refunds may take 5-10 business days to appear in your account.

For any questions or assistance, please visit us at AmazonPetHolistics.com. We are here to help ensure you and your pets have the best experience with Amazon Pet Holistics!