STORE POLICY

🐾 Customer Care Policy
At Amazon Pet Holistics, we treat your pet like family—because they are. We're committed to providing exceptional products and compassionate support to help your furry companions thrive naturally.
💚 Our Promise to You:
-
Honest Ingredients: Every product is crafted with care using pure Amazonian botanicals, ethically grown on our private rainforest preserve.
-
Safe & Holistic: We prioritize pet safety by using gentle, alcohol-free formulas—tested for purity, backed by tradition.
-
Fast & Friendly Support: Have a question? Need help? We’re here to assist with love and respect—every step of the way.
📦 Shipping & Fulfillment:
-
Orders ship within 1–3 business days from the time of purchase.
-
You’ll receive a confirmation email with tracking once your order is on its way.
-
We currently ship within the U.S. and Canada. More regions coming soon!
🔄 Returns & Refunds:
We want you to feel confident trying our formulas. If you're not satisfied with your purchase, contact us within 14 days of delivery. We’ll happily offer a replacement or refund (minus shipping) for any unopened or damaged item.
Note: Because our products are natural and perishable, we’re unable to accept returns on opened products unless there’s an issue with quality or safety.
📬 Contact Us:
Reach out anytime! Whether you have a product question, need help with an order, or just want to share your pet’s journey—we’re all ears.
Info@AmazonPetHolistics.com
📱 Instagram DM: @AmazonPetHolistics
💬 Live Chat: Available weekdays 9am–5pm EST
🔒 Privacy & Safety Policy
At Amazon Pet Holistics, your trust means everything to us. We’re committed to protecting your personal information and creating a safe, secure experience for you and your pet.
🔐 Your Privacy Matters:
We collect only the information necessary to process your orders and improve your experience. This includes:
-
Name, shipping/billing address
-
Email and phone number
-
Payment method (processed securely through trusted third-party providers)
We never sell, rent, or share your personal data with third parties for marketing purposes.
🛡️ Data Protection:
-
Our website uses SSL encryption to protect your data during checkout and communication.
-
All payments are processed via secure, PCI-compliant gateways like PayPal or Stripe.
-
Your data is stored securely and only accessible by authorized personnel.
✉️ Communication:
We may send occasional emails about order updates, product launches, or holistic pet care tips. You can unsubscribe anytime with one click—no hard feelings.
👶 Pet Safety First:
We take pet health seriously. Our products are:
-
Crafted using gentle, non-toxic, pet-safe ingredients
-
Clearly labeled with usage instructions and safety guidelines
-
Made in small batches for quality and freshness
If your pet has a known medical condition, we recommend consulting your veterinarian before starting any new supplement or product.
📩 Questions or Concerns?
We're happy to help. If you have questions about your data, account, or product safety:
Info@AmazonPetHolistics.com
📱 Instagram DM: @AmazonPetHolistics
🕒 Support Hours: Monday–Friday, 9am–5pm EST
🛍️ Wholesale Inquiries
Interested in carrying Amazon Pet Holistics in your store, boutique, or wellness space? We’d love to partner with you in bringing the power of the Amazon to pets and their people across the globe.
🌿 Why Partner With Us?
-
Unique, small-batch formulas crafted with wild Amazonian botanicals
-
Alcohol-free, vet-considered, and lick-safe for pets
-
Sustainably sourced from our private rainforest preserve
-
Beautiful, eco-conscious packaging designed to stand out on shelves
-
Mission-driven: A portion of profits supports Amazon conservation and anti-wildlife trafficking efforts
📦 Wholesale Details:
-
Low minimums for first-time orders
-
Bundled product sets available for curated offerings
-
Fast fulfillment and reliable shipping across the U.S. and Canada
-
Private label options available for select accounts
-
Access to our full media kit, marketing assets, and staff training materials
📬 How to Apply:
Please email us with the following:
-
Your business name and website/socials
-
Type of store (brick & mortar, online, vet, groomer, etc.)
-
Location and customer base
-
Products you're interested in
📧 Wholesale Email: [Info@AmazonPetHolistics.com]
📱 Instagram DM: @AmazonPetHolistics
🗂️ Ask us for our latest wholesale catalog & price sheet
We respond to all wholesale inquiries within 2 business days. Let’s grow wild wellness together!
PAYMENT METHODS
Credit / Debit Cards
PAYPAL